Fresh ideas

More beds is the easy way to more money. Learn from Zleep hotels.
More beds is the easy way to more money. Learn from Zleep hotels.
Formerly Zleep Hotels, now converted to Four Points Flex, saw an opportunity to optimize several hotel locations in Denmark and Germany with the implementation of Murphy beds – the wall-mounted... Read more...
Your hotel staff can’t be everywhere. A QR code can.
Your hotel staff can’t be everywhere. A QR code can.
Walk through almost any hotel today and you will find QR codes. On restaurant tables. In guest rooms. By the pool. On information boards. But many of them simply replace... Read more...
Could Your Hotel Garden Become Your Next Meeting Room?
Could Your Hotel Garden Become Your Next Meeting Room?
Could Your Hotel Garden Become Your Next Meeting Room? Hotels often look for new revenue opportunities inside the building. But sometimes an untapped business opportunity is sitting just outside the... Read more...
Two London Hotel Shows Worth Visiting This Autumn
Two London Hotel Shows Worth Visiting This Autumn
If you run, own or develop a hotel, London is worth a visit this autumn. Two events in particular offer very different ways to explore what is happening in the... Read more...
Who actually owns your guest reviews ?
Who actually owns your guest reviews ?
Who actually owns your guest reviews? Every hotel receives guest reviews. Some are positive.Some are really unfair.Some point out problems that you as management already knows about. But one question... Read more...
How can independent hotels reduce costs without hurting the guest experience?
How can independent hotels reduce costs without hurting the guest experience?
Reducing costs sounds simple. Spend less, negotiate better prices and remove unnecessary expenses. But for you as a hotel, the wrong saving can quickly become expensive. Guests notice when breakfast... Read more...
How Can Independent Hotels Get More Direct Bookings? | We Help Hotels
How Can Independent Hotels Get More Direct Bookings? | We Help Hotels
For many independent hotels, Booking.com and other Online Travel Agencies (OTAs) are both an important source of business and a source of frustration. They provide visibility, reach new guests and... Read more...
What do hotels sell best? Sometimes it starts with simply being seen
What do hotels sell best? Sometimes it starts with simply being seen
What do hotels sell best? Sometimes it starts with simply being seen Hotels spend a great deal of time thinking about what they can sell beyond the room: breakfast, late... Read more...
What if we could see the potential before spending any money?
What if we could see the potential before spending any money?
What if we could see the potential before spending any money? This small beach bar already has what many hospitality businesses can only dream of: a beautiful location, an open... Read more...
When the Right Action Looks Like Waste
When the Right Action Looks Like Waste
When the Right Action Looks Like Waste This hotel provides guests with good-quality, reusable towels. After use, the towels are collected, washed and returned to circulation. Operationally, that makes perfect... Read more...
Why Guests Complain About Room Size – Even When You Told Them
Why Guests Complain About Room Size – Even When You Told Them
Why Guests Complain About Room Size – Even When You Told Them A guest books a 9 m² hotel room. The website clearly states that the room is 9 m².... Read more...
Why one simple question can prevent tomorrow's negative review
Why one simple question can prevent tomorrow's negative review
Why one simple question can prevent tomorrow's negative review Most hotel managers invest significant time in analysing guest reviews. They identify recurring themes, discuss them with department heads and develop... Read more...
Your hotel doesn't have to be perfect. It has to be honest.
Your hotel doesn't have to be perfect. It has to be honest.
Your hotel doesn't have to be perfect. It has to be honest. One of the most common comments in hotel reviews is surprisingly familiar: "The location was fantastic, but the... Read more...
When size matters. Could it be with you ?
When size matters. Could it be with you ?
When Size Matters Could it be your business? This morning I was out walking my dog. On the way home, I decided to stop by a local bakery to buy... Read more...
Hospitality starts before check in. Hallo Mr. Mathiasen are you dining with us tonight?
Hospitality starts before check in. Hallo Mr. Mathiasen are you dining with us tonight?
The phone call I didn't expect – and still remember I have stayed in hundreds of hotels over the years. Some have beautiful rooms. Others have impressive pools or stylish... Read more...
Rethinking Happy Hour: A Better Way to Increase Revenue
Rethinking Happy Hour: A Better Way to Increase Revenue
Rethinking Happy Hour: A Better Way to Increase Revenue Almost every resort hotel has one. A happy hour. Two-for-one cocktails.Discounted beer.A crowded bar for an hour before dinner. At first... Read more...
In this movie you learn how "The New Raw" produces design from old fishing nets.
In this movie you learn how "The New Raw" produces design from old fishing nets.
Second Nature tells the story of ghost nets turned into a seashell; the symbol of sea’s cleanliness. The film follows Panos and Foteini (The New Raw) in their journey to... Read more...
The Best Recommendation Is Sometimes "Don't Go."
The Best Recommendation Is Sometimes "Don't Go."
Local Knowledge Creates Better Holidays Why the best recommendations are not always the obvious ones. A personal story from owner Jens Mathiasen "Before arriving in Crete, I had already found... Read more...
The non prepared scuba diver
The non prepared scuba diver
The Non-Prepared Scuba Diver We've all seen it. You're relaxing by the pool when someone from a local diving centre arrives. He walks around with a wetsuit over his shoulder,... Read more...
What I Learned About Selling Ice Cream at Pascha Bay hotel
What I Learned About Selling Ice Cream at Pascha Bay hotel
What I Learned About Selling Ice Cream at Pascha Bay Sometimes the problem isn't your product. It's where – and how – you sell it. Many years ago, I worked... Read more...
How to stop guests making their own lunch — and create a new revenue stream.
How to stop guests making their own lunch — and create a new revenue stream.
Every guest behaviour tells a story You've probably seen it hundreds of times. A guest finishes breakfast, looks around discreetly and adds an extra bread roll to a beach bag.... Read more...
Can Your Guests Actually Read Your Menu?
Can Your Guests Actually Read Your Menu?
Can Your Guests Actually Read Your Menu? A small detail that could have a surprisingly big impact on guest satisfaction—and sales. Restaurants invest heavily in interior design, lighting, menu engineering... Read more...
Why Every Hotel Floor Needs a Recycling Station
Why Every Hotel Floor Needs a Recycling Station
Why Hotels Should Rethink Waste – Not Just Add Bigger Trash Cans Beautiful recycling stations can improve guest satisfaction, reduce housekeeping challenges and make sustainability visible. If you ask hotel... Read more...
How we helped Halifax to convert their plastics to new chairs
How we helped Halifax to convert their plastics to new chairs
From Salad Containers to Restaurant Chairs How we helped Halifax Burgers transform a disposable material into furniture with a story Every restaurant replaces equipment. Sometimes because it wears out.Sometimes because... Read more...
We help sporthotels to play smarter - and reuse old sports gear.
We help sporthotels to play smarter - and reuse old sports gear.
Every Tennis Ball Has a Second Match Hotels with tennis and padel facilities use thousands of balls every year. Most of them are discarded long before they are physically worn... Read more...
Let old sails help your hotel to stay cool.
Let old sails help your hotel to stay cool.
Could old sails help hotels stay cooler? Every summer, thousands of hotel guests leave the pool area during the hottest hours of the day. Not because they want to. Because... Read more...
We help hotels in Crete.
We help hotels in Crete.
During July We Help Hotels visited Crete on different sites to help, observe and learn more about the ongoing problems related to ocean waste, waste-handling and lack of water. We... Read more...
We help Match Padel Studios utilizing their space smarter.
We help Match Padel Studios utilizing their space smarter.
Wehelphotels but also sports resorts and facilities, restaurants and other creative leisure facilities. After a day review - we currently help Match Padel Studios in Copenhagen to visualize the new... Read more...